Open your Synapto account

About you

Which platform is your online store on? * Please choose your platform.

Full name * Please enter your full name.

Email address * That email address doesn't look right.

Phone number * Please enter a phone number we can reach you on.

Website URL * Please enter your website address.

Business or trading name * The name your customers know you by. Please enter your business or trading name.

Your business

Which best describes your business? *

We sell goods online and keep stock at our home address We sell goods online and keep stock at a physical trading address (shop / unit / warehouse etc.) We sell goods online but another company fulfils the order to our customers People pay us online for services we deliver in person People pay us online for services we deliver digitally Other

Please choose the option that fits best.

After paying, how many days does it usually take your customers to receive their goods or service? * If you bill after you have provided your goods or service, select 0–7.

0–7 8–14 15–29 30+

Please choose a delivery timeframe.

Do you have a separate trading address to your home address? *

Yes No

Please answer yes or no.

Your card volumes

What is your typical annual card turnover? * Enter a £ per year figure. A rough estimate is fine. Please enter a yearly figure in pounds, numbers only.

What is your average transaction value? * The average amount in £ each time you take a card payment. Please enter an amount in pounds, numbers only.

In your own words, describe your business * Tell us what you sell, who your customers are and how you take payments. Two or three sentences is plenty. Please give us a short description of your business.

Part one saved. Now the identity checks.

UK anti-money-laundering rules mean every payment provider must verify who is behind a business before opening an account. This part takes about five minutes.

Your business details
Your date of birth and company registration
Your address history for the last 3 years
Anyone else who owns more than 25% of the business

Need to come back? Your answers are saved on this device, and you can return to this page any time.

You and your company

Date of birth * Please enter your date of birth. You need to be 18 or over.

Why we ask

Your date of birth and address history are used to confirm your identity electronically. That is what lets us open most accounts without asking for paper documents.

Is your business a limited company or a sole trader? *

Limited company Sole trader

Please choose one.

Your address history

We need the last 3 years of home addresses with no gaps. Start with where you live now.

Business owners

Do you own more than 25% of the business? *

Yes No

Please answer yes or no.

How many other people own more than 25% of the business? * Count anyone else with more than a quarter of the shares or voting rights. Choose 0 if there is nobody else.

0 1 2 3

Please choose a number.